logotype
Est. April
2018

 

01634
471300

Karen Mirza 

Owner and Managing Director

Karen MirzaMother of 4 girls and grandmother to 6.

I have dedicated my career to the care of the elderly in our community. I have a determination to make a difference I care deeply about the service my company provides and remain personally involved and connected to all my staff and service users, this allows me to remain informed and aware of all positives or potential negatives within our service provision, giving me the ability to address and if needed correct any issues with speed and positivity.

My career in Homecare spans 25 years, I hold my level 5 and RMA award and have vast knowledge and experience of the sector which enables me to the best leader of my service, I believe that it is a privilege to be invited into someone else’s home.  I believe that caring for the elderly gives you in so many ways the benefit to the care worker I s as great service user, it is quite possibly one of the most rewarding and fulfilling roles that you can perform to know you truly make a difference to someone's life and that you are a welcome visitor to their sanctuary of home is humbling.

My aim is to develop a service that allows me the privilege to build a relationship with the service users of Help at Home that gives me the honour of being part of their care journey ensuring that as the Director of the service I can truly oversee and ensure that they are cared for in a way that embodies respect, compassion and giving back in all that we do.

I hope that our service’s for the elderly can brighten their day, whilst providing help and support to maintain their dignity and independence.

The service we are providing represents who we are x

 

Carla Beecham - Office Administrator

 Carla has been a community care worker for 2 years previously she then took time out to have her family and now she has returned to the care industry and works in the office, her role is to support the company in administration she also books all the annual leave for staff and ensures all paper work is in order.

 

Kelly Breed and Charlotte Durling - Co-Ordinator

Kelly and Charlotte have both been a care worker for the company and worked with Karen in her previous roles, Kelly's and Charlotte's main role is to allocation of the team and client relationship management from introduction to the company to for filling their requirements whilst in our care.

 

Ruth Aitkin - Trainer

Ruth has been a care worker for many years and worked with Karen previously, she also holds her NVQ, Ruth has her Train the Trainer award and will be our main trainer for the company taking all our new staff through extensive training and up to the best standard for our clients.

 

Tina Pocock - Seniors

Tina looks after all our customers by producing their personalised care plans and support for all the family and monitors care staff in the community by spot checks and assessments through the month, she makes sure all risk assessments are up to date and works closely with staff and customer.